App Support.
Welcome to the support page for the Home by Milestone app.
This app is your digital guide to the Milestone Group’s sustainable living ecosystem. Explore exhibitor brands, stay informed about upcoming events, and connect with the five Milestone sub-brands — Hive, Build, Home, Energy, and Homely (launching soon).
If you have any questions, issues, or feedback, we are here to help.
Contact Us
For support, enquiries or technical issues, please email:
We aim to respond within 48 hours during weekdays.
Frequently Asked Questions
Q: What is the purpose of the Home by Milestone app?
A: The app helps users explore sustainable brands, browse our showroom exhibitors, and learn more about our future living vision.
Q: Can I use this app to manage my home or utility bills?
A: No. That functionality will be available in our upcoming lifestyle app, Homely by Milestone, which is currently in development.
Q: I’m an exhibitor or partner. How can I update my listing?
A: Please email support@bymilestone.com with your request, and a member of the team will assist you.
Q: How can I apply to become an exhibitor or partner brand?
A: You can use the “Become a Partner” section in the app or visit www.homebymilestone.com.
Privacy and Terms
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Effective Date: 08/06/2025
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Welcome to the Home by Milestone app. By using this app, you agree to the following terms and conditions. Please read them carefully.
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1. About the App
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The Home by Milestone app is owned and operated by Milestone Group. The app is designed to provide users with access to information about our showroom, exhibitor partners, events, and the wider Milestone Group including Build by Milestone, Hive by Milestone, Energy by Milestone, and Homely by Milestone.
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This app does not currently provide utility account management or residential service features. These will be introduced as part of Homely by Milestone in the future.
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2. User Responsibility
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By using this app, you agree to use it only for lawful purposes. You must not attempt to gain unauthorised access to any part of the app or its systems, interfere with its operation, or misuse the content provided.
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3. Information Accuracy
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We aim to keep all content accurate and up to date. However, we make no guarantees regarding the availability, completeness, or accuracy of content provided by exhibitors or external links.
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4. Intellectual Property
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All content, images, branding, and design within the app remain the property of Milestone Group or its partners. You may not copy, reproduce, or distribute any part of the app without prior written consent.
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5. Third-Party Links and Content
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Some parts of the app link to third-party websites or partner platforms. We are not responsible for the content, privacy practices, or accuracy of these external sites.
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6. Changes to the App or Terms
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We may update the app or these terms at any time. If material changes are made, we will provide notice within the app or via email where appropriate. Continued use of the app means you accept any changes.
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7. Contact Us
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If you have questions or concerns about these terms, please contact:
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App Version
Current Version: 1.0
Last Updated: 08/06/2025